The flagship product
Client Inbox + Follow-Up Copilot
The flagship — because the fastest, safest way to help a busy clinic is to make sure no message and no medically important follow-up ever falls through the cracks.
Classified inbox — 7 buckets
Every text, email or portal message auto-classified into: urgent review, appointment needed, refill request, lab follow-up, medication question, billing, or routine. One glance and staff know what's on fire and what can wait.
Belt-and-suspenders emergency triage
Server-side detection of red-flag keywords (collapse, seizure, dyspnea, toxin, hit-by-car, bloat, uncontrolled bleeding, blocked cat) upgrades the message to urgent AND fires a high-priority task — even if the AI misses.
Auto-generated follow-up tasks
Vetaura scans your patients on demand and creates tasks for post-op check-ins (Day 3/7/10), chronic monitoring windows, care alerts, and messages that have gone stale. Nothing depends on a staff member remembering.
Care & revenue gap dashboard
Every patient with an overdue vaccine, dental, heartworm test or chronic monitoring shows up in one screen. One click drafts an outreach task tied to that patient and owner.
Staff-reviewed AI drafts
Empathetic, plain-language replies drafted by Claude Opus 5.5 with the pet's context loaded. Suggested follow-up task attached. Staff edits, approves, and sends — the audit log captures everything.
Track every loop closed
One-click status pipeline per message: Sent → Awaiting reply → Booked → Paid → Closed. Never again lose track of who actually replied, booked, or picked up their meds.
Also included
Every tedious job in the appointment — handled.
AI Vet Receptionist
24/7 website chat that answers hours, pricing, vaccines and booking questions from your approved info — hands off to a human the moment it can't answer or detects an emergency.
Ambient SOAP scribe
Record the exam — Whisper transcribes, Claude drafts a signed-ready SOAP note in seconds.
Differential checklists
Signalment + history in, tiered differentials + workup + questions + red flags out.
Multilingual owner discharges
Plain-language, mobile-friendly discharge portal in 6 languages with a one-tap recheck button.
Shift handoff
One click summarises every active patient into hospitalized cases, pending labs and next actions.
Longitudinal trends
Weight, renal panel, glucose, seizure frequency charted across visits with reference-range highlights.
Patient records
Every owner, pet, visit, lab and appointment — searchable and scoped by clinic.
Audit log & CSV exports
Every AI draft, every signature, every share logged. Export patients and notes as CSV any time.
Vet-in-the-loop
AI drafts only. Nothing enters the record until a licensed clinician reviews and signs.